:root{
  --g4pcs-blue:#075DFF;
  --g4pcs-blue-dark:#0346C9;
  --g4pcs-blue-soft:#EAF5FF;
  --g4pcs-ink:#102033;
}
.g4pcs-widget{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;z-index:2147483000}
.g4pcs-fab,.g4pcs-inline-open{background:var(--g4pcs-blue);color:#fff;border:none;border-radius:999px;padding:13px 18px;font-weight:900;box-shadow:0 12px 28px rgba(7,93,255,.34);cursor:pointer}
.g4pcs-fab{position:fixed;left:clamp(330px,30vw,430px);right:auto;top:26px;bottom:auto;z-index:2147483001;white-space:nowrap}
.g4pcs-fab:hover,.g4pcs-inline-open:hover{background:var(--g4pcs-blue-dark);color:#fff}
.g4pcs-panel{display:none;position:fixed;right:18px;top:82px;bottom:auto;width:min(390px,calc(100vw - 28px));max-height:calc(100dvh - 102px);overflow-y:auto;background:#fff;color:var(--g4pcs-ink);border:1px solid rgba(7,93,255,.24);border-radius:22px;box-shadow:0 22px 60px rgba(0,0,0,.32);z-index:2147483002}
.g4pcs-widget.is-open .g4pcs-panel,.g4pcs-embedded .g4pcs-panel{display:block}
.g4pcs-embedded .g4pcs-panel{position:relative;right:auto;top:auto;bottom:auto;width:100%;max-height:none;box-shadow:0 12px 30px rgba(0,0,0,.12)}
.g4pcs-widget.is-open .g4pcs-fab{display:none}
.g4pcs-head{display:flex;align-items:flex-start;justify-content:space-between;background:linear-gradient(135deg,var(--g4pcs-blue),var(--g4pcs-blue-dark));color:#fff;padding:16px 17px}
.g4pcs-head strong{display:block;font-size:18px;letter-spacing:.2px}.g4pcs-head span{display:block;font-size:12px;line-height:1.35;opacity:.96;margin-top:3px}
.g4pcs-close{display:inline-flex;align-items:center;justify-content:center;border:2px solid rgba(255,255,255,.58);background:rgba(255,255,255,.18);color:#fff;border-radius:50%;min-width:36px;width:36px;height:36px;font-size:25px;line-height:1;cursor:pointer;font-weight:900}.g4pcs-close:hover{background:rgba(255,255,255,.28);color:#fff}
.g4pcs-body{padding:16px}.g4pcs-status{font-size:12px;color:#0756b0;background:var(--g4pcs-blue-soft);border:1px solid #b8dcff;border-radius:12px;padding:10px;margin-bottom:13px;font-weight:800}.g4pcs-label{display:block;font-size:12px;text-transform:uppercase;letter-spacing:.06em;font-weight:900;color:#475569;margin:10px 0 8px}.g4pcs-choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.g4pcs-choice{border:1px solid #d7e3ef;background:#f8fbff;color:var(--g4pcs-ink);border-radius:14px;padding:10px;font-weight:800;font-size:12px;line-height:1.25;cursor:pointer;text-align:left}.g4pcs-choice.is-selected{background:var(--g4pcs-blue);color:#fff;border-color:var(--g4pcs-blue)}.g4pcs-guidance{margin-top:12px;background:#f7fafc;border-left:4px solid var(--g4pcs-blue);padding:11px;border-radius:12px;color:#334155;font-size:13px;line-height:1.4}.g4pcs-message{width:100%;border:1px solid #d7e3ef;border-radius:14px;padding:12px;resize:vertical;min-height:95px;font-size:14px;box-sizing:border-box;background:#fff;color:var(--g4pcs-ink)}.g4pcs-message:focus{outline:none;border-color:var(--g4pcs-blue);box-shadow:0 0 0 3px rgba(7,93,255,.16)}.g4pcs-submit{width:100%;margin-top:12px;background:var(--g4pcs-blue);color:#fff;border:none;border-radius:16px;padding:13px 14px;font-weight:900;cursor:pointer}.g4pcs-submit:hover{background:var(--g4pcs-blue-dark)}.g4pcs-submit:disabled{opacity:.6}.g4pcs-mini-close{width:100%;margin-top:8px;background:#eef6ff;color:#0756b0;border:1px solid #b8dcff;border-radius:16px;padding:12px 14px;font-weight:900;cursor:pointer}.g4pcs-result{margin-top:10px;font-size:13px;line-height:1.35}.g4pcs-result.ok{color:#0f7a3b}.g4pcs-result.bad{color:#b91c1c}.g4pcs-admin-wrap .g4pcs-admin-grid{display:grid;grid-template-columns:360px 1fr;gap:18px;align-items:start}.g4pcs-ticket-list{background:#fff;border:1px solid #dcdcde;border-radius:14px;overflow:hidden}.g4pcs-ticket-row{display:block;text-decoration:none;padding:13px 14px;border-bottom:1px solid #edf0f2;color:#1d2327}.g4pcs-ticket-row:hover{background:#f6f7f7}.g4pcs-ticket-row strong{display:block}.g4pcs-ticket-row span{display:block;color:#64748b;font-size:12px;margin-top:3px}.g4pcs-ticket-row.priority-urgent{border-left:5px solid #dc2626}.g4pcs-ticket-row.priority-high{border-left:5px solid #f59e0b}.g4pcs-ticket-row.priority-normal{border-left:5px solid var(--g4pcs-blue)}.g4pcs-ticket-detail,.g4pcs-admin-message,.g4pcs-empty{background:#fff;border:1px solid #dcdcde;border-radius:14px;padding:18px}.g4pcs-admin-card p{margin:0 0 10px}.g4pcs-thread{display:flex;flex-direction:column;gap:10px}.g4pcs-reply{border-radius:14px;padding:12px;background:#f8fafc;border:1px solid #e2e8f0}.g4pcs-reply.admin{background:var(--g4pcs-blue-soft);border-color:#bfdbfe}
body.admin-bar .g4pcs-fab{top:58px}body.admin-bar .g4pcs-panel{top:114px;max-height:calc(100dvh - 134px)}
@media(max-width:1100px){
  .g4pcs-fab{left:calc(50vw - 58px);top:22px;padding:11px 16px;font-size:14px;line-height:1;border-radius:999px;box-shadow:0 10px 24px rgba(7,93,255,.38)}
  body.admin-bar .g4pcs-fab{top:56px}
  .g4pcs-panel{right:12px;top:76px;width:min(390px,calc(100vw - 24px));max-height:calc(100dvh - 96px);border-radius:20px}
  body.admin-bar .g4pcs-panel{top:110px;max-height:calc(100dvh - 130px)}
}
@media(max-width:700px){
  /* Mobile: leave the sticky site header alone.
     The pill is a small fixed overlay tucked into the white header gap
     under the Grabbit4.me wordmark, not over the logo or hero art. */
  .g4pcs-fab{
    left:86px;
    right:auto;
    transform:none;
    top:calc(env(safe-area-inset-top,0px) + 42px);
    padding:6px 12px;
    font-size:10.5px;
    line-height:1;
    letter-spacing:.01em;
    border-radius:999px;
    min-height:28px;
    z-index:2147483001;
    box-shadow:0 8px 18px rgba(7,93,255,.24);
  }
  body.admin-bar .g4pcs-fab{top:calc(env(safe-area-inset-top,0px) + 74px)}
  .g4pcs-panel{position:fixed;left:0;right:0;top:0;bottom:0;width:100vw;height:100dvh;max-height:none;overflow-y:auto;border-radius:0;border:none;box-shadow:none;z-index:2147483002}
  body.admin-bar .g4pcs-panel{top:0;max-height:none;height:100dvh}
  .g4pcs-head{padding:calc(env(safe-area-inset-top,0px) + 16px) 16px 15px}.g4pcs-head strong{font-size:19px}.g4pcs-head span{font-size:13px}.g4pcs-close{min-width:42px;width:42px;height:42px;font-size:30px}.g4pcs-body{padding:16px 16px calc(env(safe-area-inset-bottom,0px) + 22px)}.g4pcs-choice-grid{grid-template-columns:1fr}.g4pcs-admin-wrap .g4pcs-admin-grid{grid-template-columns:1fr}
}
@media(max-width:420px){
  .g4pcs-fab{left:84px;top:calc(env(safe-area-inset-top,0px) + 42px);padding:6px 12px;font-size:10px;min-height:27px}
}
@media(max-width:370px){
  .g4pcs-fab{left:76px;font-size:9.5px;padding:5px 10px}
}
/* v1.1.0 smart concierge additions */
.g4pcs-chatlog{display:flex;flex-direction:column;gap:8px;margin:0 0 13px;max-height:145px;overflow-y:auto;padding:2px 2px 2px 0}
.g4pcs-botline{background:#f8fbff;border:1px solid #d7e3ef;color:#1f2937;border-radius:14px;padding:10px 11px;font-size:12.5px;line-height:1.35;font-weight:700}
.g4pcs-botline.intro{background:var(--g4pcs-blue-soft);border-color:#b8dcff;color:#0756b0}
.g4pcs-botline.urgent{background:#fff1f2;border-color:#fecdd3;color:#9f1239}
.g4pcs-botline.high{background:#fffbeb;border-color:#fde68a;color:#92400e}
.g4pcs-botline.success{background:#ecfdf5;border-color:#bbf7d0;color:#047857}
.g4pcs-smartpaths{display:grid;grid-template-columns:1fr;gap:7px;margin-bottom:12px}
.g4pcs-smart-chip{border:1px solid #b8dcff;background:#f8fbff;color:#0756b0;border-radius:999px;padding:9px 11px;font-weight:900;font-size:12px;line-height:1.15;cursor:pointer;text-align:left;box-shadow:0 5px 14px rgba(7,93,255,.06)}
.g4pcs-smart-chip:hover,.g4pcs-smart-chip.is-selected{background:var(--g4pcs-blue);border-color:var(--g4pcs-blue);color:#fff}
@media(max-width:700px){.g4pcs-chatlog{max-height:22dvh}.g4pcs-smart-chip{font-size:13px;padding:11px 12px}.g4pcs-choice{font-size:13px}}

/* v1.1.1 bored-but-helpful concierge idle personality */
.g4pcs-fab.is-bored{
  animation:g4pcs-bored-pulse 1.9s ease-in-out infinite;
  box-shadow:0 10px 26px rgba(3,70,201,.38),0 0 0 4px rgba(3,70,201,.12);
}
.g4pcs-fab.is-bored:after{
  content:"";
  position:absolute;
  top:-4px;
  right:-4px;
  width:10px;
  height:10px;
  border-radius:999px;
  background:#ff3b30;
  border:2px solid #fff;
  box-shadow:0 3px 8px rgba(0,0,0,.22);
}
@keyframes g4pcs-bored-pulse{
  0%,100%{transform:translateY(0) scale(1)}
  50%{transform:translateY(-1px) scale(1.025)}
}
@media(min-width:701px){
  .g4pcs-fab.is-bored:before{
    content:attr(data-g4pcs-nudge);
    position:absolute;
    right:0;
    top:calc(100% + 8px);
    width:230px;
    background:#fff;
    color:#12345a;
    border:1px solid rgba(3,70,201,.22);
    border-radius:14px;
    padding:9px 11px;
    font-size:12px;
    line-height:1.25;
    font-weight:850;
    box-shadow:0 12px 28px rgba(0,0,0,.16);
    white-space:normal;
    text-align:left;
  }
}
@media(max-width:700px){
  .g4pcs-fab.is-bored:before{content:none}
  .g4pcs-fab.is-bored{animation:g4pcs-bored-mobile-pulse 2.2s ease-in-out infinite}
  @keyframes g4pcs-bored-mobile-pulse{
    0%,100%{transform:scale(1)}
    50%{transform:scale(1.035)}
  }
}
/* v1.2.0 local knowledge / productivity compassion layer */
.g4pcs-botline.knowledge{background:#eef6ff;border-color:#bddcff;color:#06408f}
.g4pcs-admin-wrap .g4pcs-ticket-detail ul{list-style:disc;margin-left:22px}

/* v1.3.0 live-agent style chat flow */
.g4pcs-body{background:#f5f8fc}
.g4pcs-status{margin-bottom:11px;border-radius:999px;text-align:center;font-size:11px;padding:8px 10px;background:#eef6ff;color:#06408f}
.g4pcs-chatlog{display:flex;flex-direction:column;gap:10px;margin:0 0 14px;max-height:260px;overflow-y:auto;padding:4px 2px 4px 0;scroll-behavior:smooth}
.g4pcs-line{display:flex;align-items:flex-end;gap:8px;width:100%}
.g4pcs-line.from-user{justify-content:flex-end}
.g4pcs-avatar{display:flex;align-items:center;justify-content:center;flex:0 0 28px;width:28px;height:28px;border-radius:999px;background:var(--g4pcs-blue);color:#fff;font-weight:950;font-size:14px;box-shadow:0 5px 13px rgba(3,70,201,.28)}
.g4pcs-bubble{max-width:78%;border-radius:18px;padding:10px 12px;font-size:13px;line-height:1.38;font-weight:750;box-shadow:0 5px 14px rgba(15,23,42,.06)}
.g4pcs-line.from-bot .g4pcs-bubble{background:#fff;color:#1f2937;border:1px solid #dbe7f3;border-bottom-left-radius:7px}
.g4pcs-line.from-user .g4pcs-bubble{background:var(--g4pcs-blue);color:#fff;border-bottom-right-radius:7px}
.g4pcs-line.intro .g4pcs-bubble{background:#eef6ff;border-color:#bddcff;color:#06408f}
.g4pcs-line.urgent .g4pcs-bubble{background:#fff1f2;border-color:#fecdd3;color:#9f1239}
.g4pcs-line.high .g4pcs-bubble{background:#fffbeb;border-color:#fde68a;color:#92400e}
.g4pcs-line.success .g4pcs-bubble{background:#ecfdf5;border-color:#bbf7d0;color:#047857}
.g4pcs-line.knowledge .g4pcs-bubble{background:#eef6ff;border-color:#bddcff;color:#06408f}
.g4pcs-line.hint .g4pcs-bubble{background:#fff;border-color:#dbe7f3;color:#334155}
.g4pcs-menu-title{font-size:13px;font-weight:950;color:#12345a;margin:2px 0 9px;padding-left:2px}
.g4pcs-smartpaths{display:grid;grid-template-columns:1fr;gap:8px;margin-bottom:12px}
.g4pcs-smart-chip{position:relative;border:1px solid #b8dcff;background:#fff;color:#06408f;border-radius:16px;padding:11px 13px 11px 15px;font-weight:950;font-size:13px;line-height:1.18;cursor:pointer;text-align:left;box-shadow:0 6px 16px rgba(7,93,255,.07);transition:transform .12s ease,background .12s ease,border-color .12s ease,color .12s ease}
.g4pcs-smart-chip:after{content:'›';position:absolute;right:13px;top:50%;transform:translateY(-50%);font-size:20px;line-height:1;color:inherit;opacity:.7}
.g4pcs-smart-chip:hover,.g4pcs-smart-chip.is-selected{background:var(--g4pcs-blue);border-color:var(--g4pcs-blue);color:#fff;transform:translateY(-1px)}
.g4pcs-route-bank{display:none!important}
.g4pcs-compose{background:#fff;border:1px solid #dbe7f3;border-radius:20px;padding:10px;box-shadow:0 10px 26px rgba(15,23,42,.08);margin-top:6px}
.g4pcs-compose .g4pcs-label{margin:0 0 7px;color:#37506b;font-size:11px}
.g4pcs-message{min-height:82px;border-radius:16px;background:#f9fbfe}
.g4pcs-submit{border-radius:999px;margin-top:9px;padding:11px 14px;background:var(--g4pcs-blue);font-size:14px}
.g4pcs-result{font-weight:800;text-align:center;margin-top:9px}.g4pcs-mini-close{background:#fff;color:#06408f;border-color:#bddcff}
@media(max-width:700px){
  .g4pcs-body{display:flex;flex-direction:column;min-height:calc(100dvh - 76px);padding:14px 14px calc(env(safe-area-inset-bottom,0px) + 15px)}
  .g4pcs-chatlog{max-height:none;min-height:170px;flex:1;margin-bottom:12px}
  .g4pcs-bubble{max-width:84%;font-size:13.5px}
  .g4pcs-smartpaths{gap:8px;margin-bottom:10px}
  .g4pcs-smart-chip{font-size:13.5px;padding:12px 35px 12px 14px;border-radius:17px}
  .g4pcs-compose{border-radius:20px;padding:10px;position:sticky;bottom:0}
  .g4pcs-message{min-height:76px;font-size:14px}
}

/* v1.3.1 typed chat + typing indicator */
.g4pcs-action-row{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:9px}
.g4pcs-action-row .g4pcs-submit{margin-top:0}
.g4pcs-submit-support{background:#0b3fae}
.g4pcs-submit-support:hover{background:#082f83}
.g4pcs-typing{display:flex;gap:4px;align-items:center;min-width:54px;min-height:20px}
.g4pcs-typing span{width:7px;height:7px;border-radius:999px;background:#6b85a5;display:block;animation:g4pcs-typing-bounce 1s infinite ease-in-out}
.g4pcs-typing span:nth-child(2){animation-delay:.14s}.g4pcs-typing span:nth-child(3){animation-delay:.28s}
@keyframes g4pcs-typing-bounce{0%,80%,100%{transform:translateY(0);opacity:.35}40%{transform:translateY(-3px);opacity:1}}
.g4pcs-status{font-size:10.5px;letter-spacing:.02em}
@media(max-width:700px){.g4pcs-action-row{grid-template-columns:1fr}.g4pcs-action-row .g4pcs-submit{padding:12px 14px}.g4pcs-status{display:none}.g4pcs-message{min-height:58px}}


/* v1.3.2 chat-first concierge: hide FAQ list and surface matched help paths as in-chat tabs */
.g4pcs-menu-title,
.g4pcs-smartpaths{display:none!important}
.g4pcs-compose{margin-top:8px}
.g4pcs-tab-bubble{background:#fff!important;border-color:#bddcff!important;color:#12345a!important;max-width:86%}
.g4pcs-tab-title{font-size:12px;font-weight:950;color:#37506b;margin-bottom:8px;letter-spacing:.01em}
.g4pcs-chat-tabs{display:flex;flex-wrap:wrap;gap:7px}
.g4pcs-chat-tab{border:1px solid #0b5cff;background:#0b5cff;color:#fff;border-radius:999px;padding:8px 11px;font-size:12px;font-weight:950;line-height:1.1;cursor:pointer;box-shadow:0 6px 15px rgba(11,92,255,.18)}
.g4pcs-chat-tab:hover{background:#0745c9;border-color:#0745c9;transform:translateY(-1px)}
.g4pcs-compose .g4pcs-label{font-size:10.5px;letter-spacing:.08em;text-transform:uppercase}
@media(max-width:700px){
  .g4pcs-compose{order:2;margin-top:10px}
  .g4pcs-chatlog{order:1;flex:1;min-height:210px}
  .g4pcs-tab-bubble{max-width:88%}
  .g4pcs-chat-tab{font-size:12.5px;padding:9px 12px}
}

/* v1.3.3 remove closed-state bored red-dot/nudge confusion */
.g4pcs-fab.is-bored:after,.g4pcs-fab.is-bored:before{content:none!important;display:none!important}
.g4pcs-fab.is-bored{animation:none!important}


/* v1.3.4 standard chat launcher: bottom-right bubble, safe above mobile bottom menu */
.g4pcs-fab{
  left:auto!important;
  top:auto!important;
  right:24px!important;
  bottom:24px!important;
  width:62px!important;
  height:62px!important;
  min-width:62px!important;
  min-height:62px!important;
  padding:0!important;
  border-radius:999px!important;
  display:flex!important;
  align-items:center!important;
  justify-content:center!important;
  background:var(--g4pcs-blue)!important;
  box-shadow:0 16px 34px rgba(3,70,201,.32)!important;
  transform:none!important;
  font-size:0!important;
  line-height:1!important;
}
.g4pcs-fab:hover{background:var(--g4pcs-blue-dark)!important;transform:translateY(-1px)!important}
.g4pcs-fab-label{position:absolute!important;width:1px!important;height:1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important}
.g4pcs-fab:before{
  content:""!important;
  display:block!important;
  width:30px!important;
  height:30px!important;
  background-repeat:no-repeat!important;
  background-position:center!important;
  background-size:30px 30px!important;
  background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='2.4' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M21 11.5a8.4 8.4 0 0 1-.9 3.8 8.5 8.5 0 0 1-7.6 4.7 8.4 8.4 0 0 1-3.8-.9L3 21l1.9-5.7a8.4 8.4 0 0 1-.9-3.8 8.5 8.5 0 0 1 4.7-7.6A8.4 8.4 0 0 1 12.5 3H13a8 8 0 0 1 8 8v.5z'/%3E%3Cpath d='M8 10h8M8 14h5'/%3E%3C/svg%3E")!important;
}
body.admin-bar .g4pcs-fab{top:auto!important;bottom:24px!important}
@media(max-width:700px){
  .g4pcs-fab{
    right:18px!important;
    bottom:calc(env(safe-area-inset-bottom,0px) + 92px)!important;
    width:56px!important;
    height:56px!important;
    min-width:56px!important;
    min-height:56px!important;
    box-shadow:0 12px 28px rgba(3,70,201,.28)!important;
  }
  .g4pcs-fab:before{width:27px!important;height:27px!important;background-size:27px 27px!important}
  body.admin-bar .g4pcs-fab{top:auto!important;bottom:calc(env(safe-area-inset-bottom,0px) + 92px)!important}
}
@media(max-width:700px) and (orientation:landscape){
  .g4pcs-fab{
    right:16px!important;
    bottom:calc(env(safe-area-inset-bottom,0px) + 24px)!important;
    width:52px!important;
    height:52px!important;
    min-width:52px!important;
    min-height:52px!important;
  }
}